Legal Information

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Privacy Policy

At Iris & Light, we respect your privacy and are committed to protecting your personal information.

Information We Collect

• Name
• Email address
• Phone number
• Billing and shipping information
• Booking details
• Iris photographs and artwork files
• Website usage information
• Marketing preferences

How We Use Your Information

We use your information to process bookings and orders, deliver products and services, provide customer support, improve our website and customer experience, and comply with legal obligations.

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Terms of Use

By accessing and using the Iris & Light website, you agree to these Terms of Use.

Website Content

All content on this website, including text, graphics, logos, images and designs, is the property of Iris & Light and may not be reproduced without permission.

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Shipping & Delivery Policy

Production Times

Digital Products: 1–7 business days

Physical Products: 2–6 weeks

Shipping

Delivery timeframes depend on destination and shipping provider.

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Returns & Refunds Policy

Australian Consumer Law applies.

As all artwork is custom-created using your unique iris image, refunds are generally not available for change of mind or approved selections.

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Booking Policy

Appointments can be booked online or in person.

Walk-ins are welcome subject to availability.

Customers arriving more than 15 minutes late may need to be rescheduled.

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Photography Disclaimer

Iris & Light provides artistic photography services only.

Our services are not medical procedures and are not intended to diagnose any condition.

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Cookie Policy

Our website may use cookies and similar technologies to improve your browsing experience and website functionality.

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Gift Card Terms

Gift cards are valid for 36 months from purchase unless otherwise required by law.

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How Your Iris Images Are Used

We photograph the visible patterns and colours of your iris to create personalised artwork.

We do not sell your images or use them in marketing without permission.